FAQs

 

Care Recommendations

Thank you for purchasing my work! These pots are meant to be enjoyed through use. They are microwave and dishwasher safe but hand washing is always recommended to ensure a long life. Additionally, my pots are not for use in the oven or freezer and might be sensitive to temperature shock.

All of my work is glazed to be watertight unless otherwise noted. Even so, condensation on the bottom may cause water marks. Due to the imperfect nature of hand built pottery uneven and raw clay bottoms may scratch. Please be mindful of your surfaces.

For particular care recommendations please refer to the individual product info.

Waitlists

The best way to find out about future shop updates is to follow me on Instagram @tovraceramics and subscribe to shop updates here. Or email me directly if you wish to be added to the waitlist for a specific item.

Shipping & Handling

Purchases will usually be shipped within 3-5 business days. Most orders ship via UPS Ground with insurance; please inquire about international rates.

In an effort to reduce waste, and to be more ecological, your order may include recycled packing materials.

I offer local curb-side pickup from my location in Austin, Texas upon request.

Returns & Exchanges

Returns are on a case-by-case basis. If there is a problem with your order, please email me within 48 hours of receiving it at hi@tovraceramics.com.

Have more questions?

Reach out, Iā€™m here to answer them!